Our Terms and Policies

Cookie Policy for Eetarp Group

This is the Cookie Policy for Eetarp Group, accessible from https://www.eetarp.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

  • User Session cookies

    User Session cookies is used help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

  • As we sell products, it's important for us to understand statistics about how many of the visitors to our site as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the GDPR Cookies Policy Generator

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Procurement Procedures

  1. Obtain a PO or PO number during office hour prior to work commencement. PO numbers or approved POs will be dispatched via e-mail to your company.
  2. Urgent jobs after business hour must be followed-up with submission of full supporting documents such as quotations, work completion reports and service reports to the relevant Eetarp requestor within 2 working days after job completion.
  3. Business Partners found providing of non-genuine pricing and/or scope will have its service officially terminated without warning.
  4. Original Invoices submitted shall include original of all delivery orders / service reports / work completion sheets / progress claim certificates.
  5. Original invoices shall be submitted to the attention of Accounts Payable.
  6. Business Partner shall issue invoices only after delivery of the goods and/or completion of the services ordered by Eetarp hereunder after being validated and verified by authorized Eetarp personnel. If the goods or services are delivered to site, Business Partner is to ensure that delivery order is coordinated with Eetap personnel, prior to or immediately after delivery.
  7. Failure to comply with the above will results in rejection of invoices and/or non-payment.

Sales Policy

  1. ACCEPTANCE
  2. All orders are subject to acceptance by a duly authorized representative of Seller.

  3. CONTINGENCIES
  4. Seller shall not be responsible for any delay or failure to perform due to causes beyond its reasonable control. These causes shall include, but shall not be restricted to, fire, storm, flood, earthquake, explosion, accident, acts of the public enemy, war rebellion, labor disputes, labor shortages, transportation, embargoes, or failure or delays in transportation, inability to secure raw materials or machinery for the manufacture of its devices, acts of God, acts of the Federal Government or any agency thereof, acts of any state or local government or agency thereof, and judicial action. Similar causes shall excuse Buyer for failure to take goods ordered by Buyer, other than those already in transit, or those especially fabricated and not readily salable to others.

  5. LIMITED WARRANTY AND REMEDY
  6. Seller warrants products of its own manufacture against faulty workmanship or the use of defective materials for a period of twelve (12) months from the date of sale by Seller to Buyer. This warranty is the only warranty made by Seller, and is in lieu of all other warranties, expressed or implied, except as to title. The liability of Seller under this warranty is limited solely to replacing, repairing or issuing credit (at Seller’s discretion) for any products which are returned by Buyer during the warranty period provided that

    1. Seller is promptly notified in writing upon discovery of such defects by Buyer
    2. The defective product is returned to Seller, transportation charges prepaid by Buyer, and
    3. Seller’s examination of such product shall disclose, to its satisfaction, that such defects have not been caused by routine wear and tear, misuse, neglect, improper installation, repair, alteration or accident.

    IN NO EVENT SHALL SELLER BE LIABLE TO BUYER FOR ANY INCIDENTIAL, INDIRECT OR CONSEQUENTIAL LOSS, EXPENSE, DAMAGE, LOSS OF PROFIT, LOSS OF USE WHATSOEVER EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, ANY WARRANTY, CONDITION OR OBLIGATION OF THE SELLER, WHETHER STATUTORY OR OTHERWISE, REGARDING ANY MATTER WHATSOEVER, INCLUDING, WITHOUT LIMITATION, FITNESS FOR PURPOSE OR MERCHANTABILITY, IS HEREBY EXPRESSLY EXCLUDED BY THE PARTIES.

  7. FINANCIAL CONDITION
  8. Seller may cancel this order if, in Seller’s sole judgement, Buyer’s financial condition does not justify the terms of payment specified, in which case, Seller may cancel any unfilled orders unless Buyer shall, upon written notice, immediately pay for all goods delivered or shall pay in advance for all goods ordered but not delivered, or both, at Seller’s option.

  9. CANCELLATION
  10. Orders may be cancelled at any time subject to a cancellation charge determined by Eetarp Group

  11. INSPECTION
  12. The Buyer shall inspect goods within five (5) business days of receipt of title thereto, and where Buyer fails to inspect the goods within that time, or having inspected the goods within that time, or having inspected any goods, fails to notify Seller of any deficiency or defect within 30 business days of transfer of title to the Buyer, Buyer shall be deemed to have inspected and approved the goods and shall have no claim for damages or other compensation in respect of any damage to or discrepancy in the goods supplied.

WARRANTY POLICY

Eetarp guarantees that the provided products shall be free from defects including components and manufacture and shall operate in full conformity with the specifications declared by Eetarp. The warranty period is 12 months from the delivery date of the goods. The warranty is appliable to the products supplied by Eetarp and includes parts and components purchased from other suppliers of Eetarp. The warranty does not cover:

  • parts subject to normal wear
  • parts damaged for improper usage
  • parts damaged for inattentive and/or careless treatment
  • parts damaged for improper assembly
  • parts damaged for excessive stress imposed to materials
  • parts damaged for negligence in the maintenance operations
  • parts damaged for circumstances not subject to the Eetarp’s control
Eetarp shall replace or repair all products or components which present proven manufacture defects on condition that they are claimed for in writing within the validity of the warranty period. The Buyer has no right to claim for damage or loss whatsoever arising out of the provision or performance. Transport costs of damaged and subsequently repaired goods (import duties and taxes too) will be charged to the customer.

RETURN OF MATERIALS

The return of goods shall only be accepted if previously agreed and authorized in writing Products Non-Conformance Report (PNR) to Eetarp. The conditions for the return of goods are the following:

  • Proper packing & protection to the devices
  • no visible damage
  • indication of the purchase date and the PNR form with support case number
  • carriage (to and from the Eetarp’s premises) at the Buyer’s expense